Data We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number, and the details you enter during wallet verification — including the e-wallet reference numbers tied to DANA, OVO, and GoPay transactions. We collect this to process your deposits and withdrawals, verify your identity,
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and keep your account secure. Session data — such as your device type, browser, and IP address — is logged automatically so we can detect unusual login activity and protect you from unauthorised access. We do not store your full wallet PIN or payment credentials; those
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stay inside your own wallet app. When you contact our support team, the conversation is recorded so we can follow up accurately. We may also collect in-session behaviour data — which rooms you visit, how long sessions run — to improve how the platform performs on
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mobile. All data is held only as long as necessary for the purpose it was collected, and access is restricted to staff who need it to operate your account. Availability of our services depends on local law and is subject to eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.